Frequently Asked Questions
Everything you need to know about Jericho's premium beauty products and services.
What makes Jericho products different from other beauty brands?
Jericho combines advanced dermatological science with natural minerals to create high-performance formulas. Every product is cruelty-free and rigorously tested for safety and efficacy.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for skincare products?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Are Jericho products suitable for sensitive skin?
Yes, many of our products are specifically formulated to be hypoallergenic and gentle. We recommend checking the ingredient list on the product page or performing a patch test before full application.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Klarna and Afterpay.
Do you offer international shipping?
Yes, Jericho ships to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on the destination and are calculated at checkout.